Terms & Conditions
Competitions Terms & Conditions
The Promoter
The promoter is: Win Quest Competitions Limited trading as “Win Quest Competitions” and known as the promoter hereafter.
If you wish to contact us for any reason, please email [email protected]
The competition
2.1. These terms and conditions apply to all competitions listed on the Promoter’s website at https://www.bearcompetitions.com/ (the “Website”) and through Promoter’s corresponding app (“App”)
2.2. An entry fee is payable each time you enter via our online entry method (“Online Entry Route”), or you may enter for free via the postal entry method outlined in paragraph 3.9 below (“Postal Entry Route”). Each person who enters either via the Online Entry Route or the Postal Entry Route is an “Entrant” for the purpose of these Terms and Conditions.
2.3 International Compliance: Entrants entering Competitions via the Website affirm their understanding and compliance with their local jurisdiction’s laws concerning Competition Entry. Entrants are solely responsible for ensuring that their participation is not in violation of any applicable laws in their country of residence. The Promoter disclaims all liability for any illegal Entry of an Entrant. In the event of uncertainty or potential infringement of local laws, Entrants should exit the Website and consult appropriate local authorities before proceeding.
How to enter
3.1. The competition will run from when it is published to the closing date specified on the Website or App. These dates shall be referred to as the “Published Date” and “Closing Date” respectively. All times and dates referred to are the times and dates in London, England.
3.2. If it is absolutely necessary to do so due to circumstances beyond the control of the Promoter and not to do so would be unfair to those who have already entered the competition, the Promoter may change the Closing Date or correct an incorrectly displayed Published Date on the Website or App. If the Promoter does change the Closing Date of a competition, the new details will be displayed on the Website and App and all Entrants will be notified by email.
3.3. All competition entries must be received by the Promoter no earlier than the Published Date and no later than the specified time on the Closing Date. All competition entries received outside these times may be disqualified without a refund. Entries received after the Closing Date will not be entered into the random draw. If an entry is received by the Postal Entry Route within 72 hours after the Closing Date, the Entrant will receive a credit equal to the cost of entry via the Online Entry Route to the draw, which will enable the Entrant to enter an alternative draw(s) of their choice on the Website/App using the Online Entry Route;
3.4. To enter the competition using the Online Entry Route:
Draw-Based Competitions
(1) go to the Website/App and view the competition question (if applicable);
(2) select your answer to the competition question (if applicable) and desired number of entries; then
(3) complete the checkout process and submit the online entry form; then
(4) complete the payment to receive your order confirmation.
Instant Win Competitions
(1) go to the Website/App and view the instant win competition;
(2) select your desired number of entries; then
(3) complete the checkout process and submit the online entry form; then
(4) complete the payment to receive your ticket; then
(5) look up your ticket to see if you have won.
3.5. All entries must be submitted in the English language. Entries in languages other than English will automatically be disqualified and no refund will be given.
3.6. The Promoter will send confirmation that your entry has been received, and your allocated ticket number(s) by email to the email address you used to register for your account.
3.7. The Promoter will not accept responsibility for competition entries that are not successfully completed, are lost or are delayed regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.
3.8. By purchasing entries, registering an account and submitting a competition entry, you are entering into a contract with the Promoter and are agreeing to be bound by these terms and conditions.
3.9. You may enter the competition using the Postal Entry Route by complying with the following conditions:
(a) send your entry on an unenclosed postcard by first or second class post to the Promoter at the following address: Bear Competitions, 47 Crancussy Road Cookstown, BT80 9PW, Northern Ireland;
(b) include with your entry the following information:
(i) your full name;
(ii) your address;
(iii) a contact telephone number and email address; and
(iv) your chosen competition, and your answer to the Competition Question (if applicable).
(c) If you are entering an Instant Win Competition through the Postal Entry Route you will be required to register for an account via the Website or App prior to us receiving your postal entry. Following receipt of your valid postal entry we will apply a site credit to your account. You must use this site credit to enter an Instant Win Competition via the Website or App and receive a ticket to be in with a chance of winning a prize.
(d) incomplete or illegible entries will be disqualified;
(e) you may make multiple free entries for any competition (up to any limit placed on entries by the Promoter) but each free entry must be submitted and posted to the Promoter separately. Bulk entries will not be accepted as multiple entries and if a bulk entry is received, it will be counted as one single entry;
(f) by entering the competition, you are confirming that you are eligible to enter and accept these terms and conditions;
(g) the Promoter will email each Entrant who has submitted a valid entry into a Draw Based Competition via the Postal Entry Route to confirm their ticket number(s). The Promoter will add site credit equal to the cost of the entry via the Online Entry Route if entering an Instant Win Competition.
(h) Entrants must have created an account on the Website/App for the free entry to be processed. All details on the postcard must correspond to the details on the account to receive the order confirmation and ticket number. Postal entries received without a registered account cannot be processed. Entrants must add an address to the related account for entries to be processed.
Choosing a winner
Draw Based Competitions
4.1. All Entrants who have entered a Draw Based Competition in accordance with paragraph 3 above will be placed into a draw and the winner will be chosen using a verifiably random draw process (the “Winner”). The random draw will take place on the Closing Date (“Draw Date”).
4.2. All Entrants will have their names and ticket numbers put into a spreadsheet. For live draws, this spreadsheet will be visible during the live draw. For automated draws, the names and ticket numbers are put into a spreadsheet and we use the Mersenne Twister algorithm to determine the winner(s).
4.3. In the event of the draw being disrupted for any reason or having an inconclusive outcome, we can at our sole and unfettered discretion run the draw again, either through the same random draw process or an alternative method.
Instant Win Competitions
4.4. All Entrants who have entered an Instant Win Competition in accordance with paragraph 3 above will be assigned a ticket (“Ticket Assignment”). Winning Instant Win tickets will be selected prior to the Published Date of the draw (“Winning Ticket Selection”). Ticket Assignment and Winning Ticket Selection will both be performed using a verifiably random process. End prize winners will be chosen using a Draw Based Method.
For help with entries, please email us at [email protected]
How the draws are conducted
4.5. (a) Live draws: The draw is ruled to be valid and complete and therefore results stand as they are, as long as the balls come out with no interruption. If an unsold number is generated we will reload the chambers and keep re-spinning them until a number is generated that has been sold.
(b) Automated draws: The draw will be conducted using the Mersenne Twister algorithm to select a random number.
Eligibility
5.1. The competition is open to anyone aged 18 years or over who are resident in a country where it is lawful for the Entrant to enter this competition and for the Promoter to promote this competition and award the Prize to the Entrant, except:
(a) employees of the Promoter;
(b) employees of agents or suppliers of the Promoter, who are professionally connected with the competition or its administration; or
1.1. Eligibility Confirmation
By entering the competition, you confirm your eligibility to participate and claim any prize you may win. The Promoter may require proof of eligibility (see paragraph 7.5). Failure to provide the required proof or information within 21 days of the Promoter’s request may result in disqualification, and an alternate winner may be selected.
1.2. Invalid Entries
The Promoter will not accept competition entries that are:
(a) Automatically generated by a computer;
(b) Submitted by agents, third parties, or syndicated entries; or
(c) Incomplete.
1.3. Grounds for Disqualification
The Promoter reserves the right to disqualify you if:
(a) It reasonably believes you have breached these terms and conditions;
(b) You acted in concert with others, submitted entries in another person’s name, or attempted to bypass rules or laws;
(c) It is illegal for the Promoter to award you the prize;
(d) You tampered with the competition, website, app, or engaged in fraudulent activities; or
(e) You posted inappropriate, offensive, or upsetting content on the Promoter’s platform.
1.4. Refund Policy
Refunds are discretionary and provided only in exceptional circumstances. Refunds will not be issued if:
(a) You later discover you are ineligible for the competition or prize; or
(b) You are disqualified as per these terms and conditions.
1.5. Entry Limits
You may enter a competition as many times as permitted until the maximum entries per user or total entries for the competition are reached. Only one account per household is allowed.
2. The Prize
2.1. Prize Details
Competitions may have one or more prizes as described on the competition page of the Website/App (“the Prize”). The details provided are accurate to the best of the Promoter’s knowledge at the opening date.
2.2. Substitutions
Non-cash prizes are subject to availability, and the Promoter reserves the right to replace them with a prize of equal or greater value. Updates regarding changes to the prize will be reflected on the Website/App.
2.3. Disclaimer
The Promoter does not guarantee the accuracy, value, or condition of the prize or information provided on the Website/App.
2.4. Special Conditions for Vehicle Prizes
If the prize is a vehicle:
(a) The Promoter will ensure it comes with a valid MOT (if required);
(b) Insurance is not included, and the winner is responsible for ensuring adequate coverage before use;
(c) The Promoter has no responsibility for the vehicle after delivery. The winner must comply with laws and regulations regarding its use;
(d) Road tax is not included;
(e) The winner is responsible for acquiring necessary safety equipment and wearing it while operating the vehicle.
2.5. Non-Cash Prizes
Other non-cash prizes may be subject to additional conditions, which will be outlined on the competition page of the Website/App.
2.6. Cash Alternatives
The Promoter reserves the right to substitute the prize for a cash alternative in the following circumstances:
(a) The prize becomes unavailable;
(b) Other circumstances beyond the Promoter’s control make this necessary.
2.7. Prize Non-Transferability
The prize is not negotiable or transferable. Any additional costs or expenses related to the prize are the sole responsibility of the winner.
3. Winners
3.1. Final Decisions
The Promoter’s decision is final, and no correspondence will be entertained.
3.2. Announcements
Winners’ names will be announced during live draws. Instant win competition winners will receive email notifications and must follow the instructions provided to claim their prizes.
3.3. Claiming the Prize
If a winner cannot be contacted or fails to claim their prize within 21 days, the Promoter reserves the right to select an alternate winner using the same random selection process.
3.4. Proof of Identity
For prizes exceeding a set value, winners must provide valid proof of identity and address matching the registration details. Failure to do so within 21 days may result in disqualification and forfeiture of the prize.
4. Claiming the Prize
4.1. Personal Claims
Prizes must be claimed personally. Instructions for delivery or collection will be provided on the Website/App.
4.2. Cash Prizes
Cash prizes will be transferred to the winner’s bank account, and proof of account ownership will be required. Failure to provide this within 21 days may result in disqualification and forfeiture of the prize.
5. General Provisions
5.1. Amendments
The Promoter reserves the right to amend these terms and conditions. Updated versions will be made available on the Website/App.
5.2. Force Majeure
If unavoidable circumstances arise, the Promoter may cancel, suspend, or amend the competition. In case of cancellation, entry fees will be refunded.
5.3. Governing Law
These terms and conditions are governed by English law. Entrants residing in the EU may pursue claims in their local courts.