wqcompetitions.com

Privacy Policy

Introduction

Welcome to the privacy policy of Win Quest Competitions.

At Win Quest Competitions, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we handle and safeguard your personal data when you visit our website (regardless of where you access it from).

It also outlines your privacy rights and how the law protects you.

Please refer to the Glossary for explanations of any terms used in this privacy policy.


Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy provides details on how Win Quest Competitions collects, uses, and protects your personal data when you interact with our website, such as signing up for newsletters, purchasing products or services, or participating in prize draws and competitions.

This website is not intended for children, and we do not knowingly collect data related to minors.

It’s important to review this privacy policy alongside any other privacy notices or policies we provide during specific data collection or processing activities. This ensures you fully understand how and why we are handling your data. This privacy policy supplements, rather than overrides, any other notices or policies.

Controller

Win Quest Competitions Ltd is the controller responsible for your personal data (referred to as “Win Quest Competitions,” “we,” “us,” or “our” in this policy).

We have a designated data privacy manager responsible for overseeing any questions related to this policy. If you have any questions or wish to exercise your legal rights, please contact our data privacy manager using the information provided below.


Contact Details

If you have questions about this privacy policy or our practices, please get in touch with our data privacy manager:

  • Full Name of Legal Entity: Win Quest Competitions Limited
  • Email Address: [email protected]
  • Postal Address: 47 Crancussy Road, Cookstown, BT80 9PW, United Kingdom

You have the right to file a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection authority (www.ico.org.uk). However, we kindly request that you contact us first so we can address your concerns directly.


Changes to the Privacy Policy and Keeping Us Updated

We regularly review this privacy policy. The latest version was updated on October 24, 2020.

It’s important that your personal data is accurate and up-to-date. Please notify us of any changes to your personal information during your relationship with us.


Third-party Links

Our website may include links to third-party websites, plug-ins, or applications. Clicking these links or enabling these connections may allow third parties to collect or share your data. We do not control these external websites and are not responsible for their privacy policies. We encourage you to read their privacy policies when you leave our website.


The Data We Collect About You

“Personal data” refers to any information that can identify an individual. It does not include anonymous data where identities have been removed.

We may collect and process the following categories of personal data:

  • Identity Data: First name, last name, username, or other similar identifiers.
  • Contact Data: Billing address, delivery address, email address, and phone numbers.
  • Financial Data: Payment card information.
  • Transaction Data: Details of payments to and from you, along with details of the products or services you’ve purchased.
  • Technical Data: IP address, login details, browser type and version, time zone setting, operating system, platform, and other technological information from the devices you use to access our website.
  • Profile Data: Username, password, and records of your purchases or orders.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your marketing preferences and communication preferences.

We may also aggregate data, such as statistical or demographic information, which doesn’t directly identify you. Aggregated data is treated as personal data if combined with your personal information in a way that could reveal your identity.


How We Collect Your Data

We gather data in several ways:

  • Direct Interactions: When you fill out forms or communicate with us via email, phone, or other means. For example:

    • Signing up for products or services.
    • Creating an account on our website.
    • Subscribing to newsletters.
    • Entering a competition or survey.
    • Providing feedback.
  • Automated Technologies: When you interact with our website, we collect Technical Data through cookies and other tracking technologies. See our Cookie Policy for more details.

  • Third Parties and Public Sources:

    • Technical Data from analytics providers (e.g., Google).
    • Contact, Financial, and Transaction Data from payment or delivery service providers.

How We Use Your Personal Data

We will only use your personal data when legally allowed. Most commonly:

  • To perform the contract we’ve entered into with you, such as providing services or processing your competition entries.
  • To pursue our legitimate interests where your rights do not override those interests.
  • To comply with legal obligations.

We may also request your consent for specific purposes, such as sending third-party marketing emails. You can withdraw consent at any time by contacting us.

For more detailed purposes and legal bases for processing your data, refer to the table in our full privacy policy.

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